Privacy Statement

1. Introduction

Thread Recruitment respects the confidentiality of information and the privacy of individuals and manages personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles.

This policy applies to information collected by Hemmings & Associates Pty Ltd trading as Thread Recruitment (ABN 176 747 955 76). It outlines how we collect personal information and how we maintain, use, store and disclose the personal information we hold and reflects our commitment to you.

Thread Recruitment’s Privacy Policy will be reviewed and updated from time to time to reflect changes in laws, technology, and our business operations. Please check this page periodically. The most current version will always apply.

2. Kinds of Information We Collect

For Candidates

  • Contact details

  • Residential address

  • Date of birth

  • Employment history

  • Qualifications

  • Aptitude/psychometric test results

  • References and work performance opinions

  • Workplace incident information

  • Information related to work placements

For Clients

  • Company contact details

  • Employee details

  • Job descriptions

  • Communication records

  • Recruitment proposals

  • Billing records

  • Service delivery information

For Referees

  • Contact details

  • Employment experience

  • Relationship to candidate

  • Written or verbal reference information

3. Sensitive Information

Sensitive information includes details about:

  • Trade union membership

  • Professional association membership

  • Criminal record

  • Health information

  • Racial or ethnic origin

  • Political opinions

  • Religious beliefs

Sensitive information is generally only disclosed with your consent, as required under the Privacy Act 1988.

4. Purpose of Collection

For Candidates

  • Recruitment and placement services

  • Compliance requirements

  • Candidate referrals (with consent)

  • Surveys and service standards

  • Direct marketing

For Clients

  • Relationship management

  • Recruitment services

  • Compliance requirements

  • Marketing communications

  • Surveys

For Referees

  • Identity verification

  • Suitability assessment

  • Candidate validation

If you do not provide required information, we may be unable to deliver recruitment services.

5. How We Collect Personal Information

Information is collected directly when you submit applications, forms, or communicate with us regarding employment opportunities.

6. Electronic Transactions

Personal information may be collected online via forms or email. Internet transmission carries inherent risks, and users should take precautions to protect their data.

7. Social Media & Web Searches

We may use search engines and social media platforms to conduct background checks using publicly available information.

8. Website Information

We cannot guarantee that information transmitted online will not be intercepted. External websites linked from our site operate under their own privacy policies.

9. Website Analytics & Cookies

Cookies may be used to improve user experience. You can disable cookies via browser settings, though some functionality may be affected.

10. Direct Marketing

We may send marketing communications such as:

  • Employment opportunities

  • Industry updates

  • Service promotions

You may unsubscribe at any time. We do not share personal information with third parties for marketing.

11. Data Accuracy

We take reasonable steps to ensure information is accurate and may verify information with third parties where necessary.

12. Storage of Information

Personal information is stored securely in digital systems and physical records, with safeguards against misuse, loss, or unauthorized access.

13. Information Security

We maintain internal policies governing IT use, social media, and data security.

14. CRM System

Information is stored electronically in Loxo (Loxo, LLC and Loxo Holdings, LLC). Refer to Loxo’s privacy policy for further details.

15. Disclosure

Personal information may be disclosed:

  • Internally

  • To clients

  • To referees

  • To service providers (software providers, internet providers, legal advisors)

16. Access to Information

You may request access to your personal information, subject to legal exceptions. A processing fee may apply.

17. Corrections

You may request corrections to inaccurate or incomplete information. Where applicable, we may notify third parties of corrections.

18. Enquiries & Complaints

For access requests, corrections, deletion requests, complaints, or unsubscribing, contact:

connect@threadrecruitment.com

Complaints are acknowledged within 10 working days and typically resolved within 30 days.

19. Feedback

Feedback submitted via the website may become the property of Thread Recruitment and may be used for marketing purposes.

20. Definitions

Personal Information: Information or opinion about an identifiable individual.
Sensitive Information: Special category of personal information defined under the Privacy Act.
Cookies: Small data files placed on your device.

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